Privacy Policy

Effective Date: March 2024

Optimiz (“we,” “us,” or “our”) respects the privacy of our visitors and users. This Privacy Policy describes how we collect, use, disclose, and process your personal information when you visit optimiz.co.za and use our services, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

Information you provide

When you fill out a form, contact us, or use our services, we may collect your name, email address, phone number, company name, and job title.

Information collected automatically

When you visit our website, we may automatically collect your IP address, browser type, operating system, referring URL, and pages visited. This information is collected through analytics tools to help us understand how our website is used.

2. How We Use Your Information

We use the information we collect to provide and improve our website and services, respond to your enquiries, send marketing communications (with your consent), analyse usage patterns, and comply with legal requirements.

3. Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our website and deliver our services. These providers are contractually required to keep your information confidential and use it only for authorised purposes.

We may also disclose your information where required by law or where necessary to protect the rights, property, or safety of ourselves or others.

4. Your Choices

You can opt out of marketing emails at any time by clicking “unsubscribe” in any email we send.

5. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

6. Security

We take reasonable steps to protect your information from unauthorised access, alteration, or destruction. However, no method of transmission over the internet is completely secure.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to request access to the personal information we hold about you, request correction or deletion of your personal information, object to the processing of your personal information, and lodge a complaint with the Information Regulator. To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@optimiz.co.za.