Terms of Service

Effective Date: March 2024

These Terms of Service (“Terms”) govern your use of the Optimiz website (optimiz.co.za) and the services we provide. By using our website or engaging our services, you agree to these Terms.

1. Services

Optimiz provides web design, web development, search engine optimisation (SEO), ecommerce development, search engine marketing, and related digital services. The specific scope, deliverables, and timeline for each project are agreed upon separately in a project proposal or statement of work.

2. Quotes and Payment

All quotes are valid for 30 days from the date of issue unless otherwise stated. Payment terms are outlined in the project proposal. A deposit is required before work begins. Outstanding balances are due upon project completion or as agreed in the payment schedule.

3. Client Responsibilities

You are responsible for providing content, images, branding assets, and feedback in a timely manner. Delays in providing required materials may affect project timelines. You are also responsible for ensuring that any content you provide does not infringe on third-party intellectual property rights.

4. Intellectual Property

Upon full payment, you own the final deliverables created specifically for your project (designs, code, content). Optimiz retains the right to use completed work in our portfolio and marketing materials unless otherwise agreed in writing. Third-party assets (stock images, fonts, plugins) remain subject to their respective licences.

5. Hosting and Maintenance

If you use our managed hosting or maintenance services, these are provided on a monthly or annual basis as agreed. We reserve the right to suspend hosting services if payment is overdue by more than 14 days. We are not liable for downtime caused by third-party infrastructure providers.

6. Revisions and Scope Changes

Each project includes a reasonable number of revisions as outlined in the proposal. Requests that fall outside the original scope of work may incur additional charges, which will be communicated and agreed upon before any work begins.

7. Limitation of Liability

Optimiz is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service in question.

8. Termination

Either party may terminate a project with written notice. If you terminate a project in progress, payment is due for all work completed up to the date of termination. Deposits are non-refundable once work has commenced.

9. Website Use

You may use our website for lawful purposes only. You may not attempt to interfere with the website's functionality, access restricted areas, or use automated tools to scrape content without our permission.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at info@optimiz.co.za.